Privacy Policy

Canadian Black Belt Academy ("CBBA", "we", "us") operates the studios in Bolton, Mississauga and Tottenham, Ontario, and this website. This policy explains what personal information we collect through the website, how we use it, and the choices you have. It is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

Trial-class and contact requests. When you submit our form we collect the details you enter: your first and last name, email address, phone number, the studio you are interested in, the program you are interested in, and whether you agree to receive email or text messages from us. When you first visit, our website also notes how you found us (for example, the search engine, ad or website that referred you, and the first page you visited) and keeps it in your browser's local storage until you clear it; if you send a request, it is included so we know which of our advertising works. If we enable Google Analytics, the visitor and session identifiers it stores in your browser are included too. Your request is stored by our website provider, Websites by EFC, using Supabase (servers in the United States), and passed to Aquila, the customer-management system our studios use to follow up. The form uses Cloudflare Turnstile to screen out spam; Cloudflare receives your IP address and basic browser information to run that check.

Technical information. Like most websites, our hosting provider records standard server logs (IP address, browser type, pages requested, date and time). If we enable Google Analytics, it collects anonymised usage data about how visitors move through the site; you can opt out with the Google Analytics opt-out add-on.

Embedded services. Studio pages embed Google Maps, and fonts are loaded from Google Fonts. Those services may set their own cookies or receive your IP address; their use of that data is governed by Google's privacy policy.

We do not collect payment details on this website. Memberships, bookings and payments are handled through our member portal at teamcbba.com, which has its own privacy terms.

How we use it

• To respond to your enquiry and arrange your free trial class at the studio you chose.
• To contact you about the programs, schedules or offers you asked about.
• To understand how the website is used so we can improve it.

We do not sell or rent personal information. We share it only with the service providers named above, who process it for us, and where the law requires.

How long we keep it

Form submissions are kept for up to 24 months so we can follow up on enquiries, then deleted. If you become a member, your information is managed under the member portal's terms.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, at any time. Email info@canadianblackbeltacademy.com or call any studio. We will respond within 30 days.

If you ticked the consent box, you can withdraw that consent at any time: reply STOP to any text, use the unsubscribe link in any email, or contact us directly.

Children

Most of our students are children, but the website form is intended for parents and guardians. We do not knowingly collect personal information directly from anyone under 13 online.

Security

The website is served over HTTPS, and form submissions are stored in access-controlled systems run by our website provider and our customer-management system. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes and contact

We may update this policy; the date at the top shows the latest revision. Questions about this policy can be sent to info@canadianblackbeltacademy.com or mailed to Canadian Black Belt Academy, 19 McEwan Drive, Unit 7, Bolton, ON L7E 1G2.